Privacy Policy
Last updated: 2026
Collect My Item respects your privacy and is committed to protecting your personal data.
Information We Collect
When you use our website or booking service, we may collect:
- Name
- Email address
- Phone number
- Collection and delivery addresses
- Booking details
- Payment information
Payment details are processed securely by third-party payment providers.
How We Use Your Information
We use your information to:
- Process bookings
- Communicate with customers
- Provide delivery services
- Improve our website and services
Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity (to perform the service you requested)
- Legitimate business interests
- Legal obligations
Data Storage
Your data is stored securely and only retained for as long as necessary to provide our services or comply with legal obligations.
Sharing Data
We do not sell your personal data.
Your information may be shared with:
- Payment providers
- Service partners involved in completing the booking
Your Rights
Under UK GDPR you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
Requests can be made by contacting us.
Contact
For any privacy enquiries please contact:
Email: info@collectmyitem.com